Balancing Courage and Focus in Small Business

by | Marketing Strategy & Planning

Last Tuesday night I was watching Charlie Rose’s interview with Dick Costolo. Mr. Costolo is the current CEO of Twitter and during the interview he said something that really struck a chord with me and I wanted to share it with you here today.

What Costolo said he that he spends a lot of time thinking about the balance between courage and focus at Twitter.

He went on to explain that by courage he meant “are we being as bold as we could be, are we taking chances and not just trying to protect what we have”. Focus is important because “we can’t do every new thing we want to do. We have to do few things and decide what we are not going to do and make sure we are concentrating our efforts”.

Costolo sited that he believe this balance is what companies like Amazon and Apple do so well. I think this lesson applies equally to small business owners. How do we make sure we are trying new things without falling into the trap of chasing every shiny object we see?

I think a big part of the answer to that question lies in the way Costolo described Amazon’s Jeff Bezos’ “maniacal focus on the customer”.  Pushing yourself and your company to do new things but using your customer focus as a filter for selecting which projects to pursue seems like a great recipe for success to me.

How do you balance courage and focus in your business? Leave a comment below, I’d love to hear your thoughts.

Bill Brelsford

Bill Brelsford

B2B Marketing Copywriter & Consultant

Hi, I’m Bill Brelsford, author of “The Boutique Advantage: How Small Firms Win Big With Better Messaging.”

I’ve worked in professional services since 1990 – first as a CPA, then as a custom software developer, and since 2006 as a marketing consultant specializing in direct marketing and sales enablement copywriting for professional services.

My career path gives me unique insight into B2B sales. I understand what CFOs question (from my accounting background), how complex projects are sold (from software development), and what content actually moves deals forward (from 19+ years helping professional services firms close premium clients).

My copywriting and consulting focuses exclusively on what I call the Core4 Outcomes: increasing authority, generating leads, driving sales, and improving client retention.

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