Last Tuesday night I was watching Charlie Rose’s interview with Dick Costolo. Mr. Costolo is the current CEO of Twitter and during the interview he said something that really struck a chord with me and I wanted to share it with you here today. What Costolo said he...
Marketing Strategy & Planning
How to Identify Your Ideal Customers
When we talk about small business marketing, we always talk about starting with a sound marketing strategy before jumping into tactics. One of key elements of your marketing strategy is identifying your ideal customer – those customers in your sweet spot, the ones you...
Putting What You Learn at a Marketing Workshop Into Practice
It's the day after a workshop and I am faced with the same situation that we all face... How do I catch up on the work that piled up yesterday and make sure I start implementing my ideas from the workshop? Here are some of the ways I try to tackle this problem. I...
Marketing Courage–Knowing When To Say No
Last night I attended a networking event during which I was asked what the biggest mistake I see when working with people on their marketing plans and strategy. My response was “not knowing who to say NO to”. My response may sound just like another way of saying “you...
Focusing On Customers – Evernote’s Ambassador Program
Evernote is one of my favorite tools and I’m becoming a huge fan of their company too. Evernote’s stated goal is to “give everyone the ability to easily capture any moment, idea, inspiration, or experience whenever they want using whichever device or platform they...
4 Types of Competitors
We all have face competition in our businesses, but that competition may not always be coming from where we think. When working customers on their strategic marketing plans, I typically see four broad categories of competitors. I’ve listed them below along with some...
How To Find Time For Marketing
I am in the middle of reading Todd Henry’s The Accidental Creative: How to Be Brilliant at a Moment's Notice(Amazon affiliate link). Part 2 of the book is about Creative Rhythm – how it affects our work and how to establish your rhythm to unleash your creativity and...
It’s Not What You Sell, It’s What You Stand For
What would the world lose if your company ceased to exist? This is one of the questions explored in the book It's Not What You Sell, It's What You Stand For: Why Every Extraordinary Business Is Driven by Purpose Authors John Spence and Haley Rushing share their...
Why it’s hard to sell via social media
Due to time constraints, I had to omit this topic from my presentation at the Constant Contact event last week, so I thought I would share it here. When I speak to small business owners about their frustrations with using social media to build their business, I often...
Are You Trying To Teach a New Dog Old Tricks?
If you are building a social media audience for the sake of “reach” then you may be doing just that. You have probably seen formulas like this: #followers X #messages = reach which are typically followed by a discussion the importance of “maximizing your reach”, with...