What if I told you I could see the future and that the only new customers you are going to get in 2011 will come from referrals?
If you were armed with that knowledge, how would your behavior change from what you do today? Would the frequency of your communications with your existing customers change? Would the substance of those conversations change?
Would you broaden your offerings to your existing customers? Would you change the way you price your products and services?
How would your networking efforts change? Would you go to the same events or attend the same groups? Would you form your own groups?
Ok, back to the real world – what’s keeping you from doing any of the things you came up with when you thought about the questions above?
