When is a persona complete?

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Personas are part of your marketing plan, and I don’t believe your plan is ever “done”. The value in the plan is the planning process. (See Tim Berry’s blog for more great info on biz planning).

Whenever we create a plan or persona, we have to use assumptions and make judgments based on the best information we have at the time. As things change and we continue to learn, it is important to revisit and reevaluate those assumptions.

Starting from the end and working backwards, we are creating buyer personas to help us identify needs and goals so we can create meaningful, educational marketing materials in order to help them make a purchasing decision. So a persona is “done enough” when you can start addressing those needs.

After that, I believe you should continually review your personas as part of your marketing plan review process.

Bill Brelsford

Bill Brelsford

B2B Marketing Copywriter & Consultant

Hi, I’m Bill Brelsford, author of “The Boutique Advantage: How Small Firms Win Big With Better Messaging.”

I’ve worked in professional services since 1990 – first as a CPA, then as a custom software developer, and since 2006 as a marketing consultant specializing in direct marketing and sales enablement copywriting for professional services.

My career path gives me unique insight into B2B sales. I understand what CFOs question (from my accounting background), how complex projects are sold (from software development), and what content actually moves deals forward (from 19+ years helping professional services firms close premium clients).

My copywriting and consulting focuses exclusively on what I call the Core4 Outcomes: increasing authority, generating leads, driving sales, and improving client retention.

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