Success = Behavior + Attitude + Technique

by | Marketing, Professional Services Marketing

John Jantsch has a nice post today about changing your behaviors (or creating new habits) to become successful at marketing.

His post reminded me of a concept I learned from my friends at Sandler Sales Training called the Success Triangle. I believe is so important to this idea of developing habits for success that I have started including it in all of my presentations.

Success TriangleThe Success Triangle tells us that to achieve success, we have to focus on all three areas of the triangle – Behaviors, Attitudes, and Techniques.

We often talk about marketing or lead-generation techniques. Techniques are important, but techniques alone are rarely the key to success – whether we are talking about marketing or anything else.

The most important part of this triangle is probably behaviors. This is where having a coach and tools to track your progress are very helpful. If you don’t do the day-to-day activities, it doesn’t matter how many techniques I give you; you won’t get results if you don’t do the behaviors.

Attitude is important because it tends to drive the other two components. If you have the attitude that “marketing doesn’t work”, you won’t try the techniques and you won’t do the behaviors. Rather than focusing on what won’t work, focus on what you are willing to try, do, or say.

If you are not happy with the results of any part of your marketing system, review the success triangle to help you figure out which area(s) you need to address, Behaviours, Techniques, or Attitudes, to improve your results.

By the way, I am a big fan of the Sandler Sales System and highly recommend them.

Bill Brelsford

Bill Brelsford

B2B Marketing Copywriter & Consultant

Hi, I’m Bill Brelsford, author of “The Boutique Advantage: How Small Firms Win Big With Better Messaging.”

I’ve worked in professional services since 1990 – first as a CPA, then as a custom software developer, and since 2006 as a marketing consultant specializing in direct marketing and sales enablement copywriting for professional services.

My career path gives me unique insight into B2B sales. I understand what CFOs question (from my accounting background), how complex projects are sold (from software development), and what content actually moves deals forward (from 19+ years helping professional services firms close premium clients).

My copywriting and consulting focuses exclusively on what I call the Core4 Outcomes: increasing authority, generating leads, driving sales, and improving client retention.

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