5 Types of Marketing Content that Educates

by | Professional Services Marketing

Content marketing is hot topic these days. Content is essential for small business marketers looking to move from the old, interruption based methods of marketing to the modern marketing methods that revolve around inbound marketing and other methods that strive to be found by potential customers when they are ready to buy.

We typically talk about two broad areas of content – content that builds trust and content that educates. Content that educates is content that helps your prospective customers learn about your unique approach to solving their problem. Your educational content is also where you can share your story and information about your organization. Here are 5 broad types of content your can use to deliver your educational marketing materials.

1. Seminars / Webinars

Presentations, webinars and seminars are a great way to provide prospects with the information they want. Recording your presentation and making it available on demand it a great way to expand your reach and help your prospective customers learn when they are ready to learn.

2. FAQs

You probably have a standard set of questions that you hear over and over again on sales calls or when beginning to work with a new customer. Writing those FAQs down and sharing them on your website or in your marketing kit not only provides valuable information, but often helps prospects achieve the level of comfort they need in order to begin having a sales conversation. FAQs also make for great training materials when it comes time to add another salesperson to your staff.

3. Success Stories / Case Studies

Prospects want to know that you have helped other people like them. Case studies and success stories are a great way to demonstrate this as well as demonstrating the many different ways you can help.

4. Point of View Whitepaper or eBook

While the eBook format is quickly replacing the whitepaper, both can be used to dive into detail about what makes your firm different, what your unique approach is, and why you do what you do.

5. Survey Data

Many businesses differentiate themselves by specializing in a particular industry and/or niche. Collecting, summarizing, and interpreting industry specific data is a great way to establish yourself as the go-to firm in your area of expertise. People want to know how their competitors and peers are handling the issues they face. Conducting these types of surveys will also give you a competitive advantage by keeping you in close touch with the needs of the marketplace.

Those are only a few ways to deliver marketing content that educates. Share your favorite vehicles and techniques in the comments below.

Bill Brelsford

Bill Brelsford

B2B Marketing Copywriter & Consultant

Hi, I’m Bill Brelsford, author of “The Boutique Advantage: How Small Firms Win Big With Better Messaging.”

I’ve worked in professional services since 1990 – first as a CPA, then as a custom software developer, and since 2006 as a marketing consultant specializing in direct marketing and sales enablement copywriting for professional services.

My career path gives me unique insight into B2B sales. I understand what CFOs question (from my accounting background), how complex projects are sold (from software development), and what content actually moves deals forward (from 19+ years helping professional services firms close premium clients).

My copywriting and consulting focuses exclusively on what I call the Core4 Outcomes: increasing authority, generating leads, driving sales, and improving client retention.

Get in touch:

Connect on LinkedIn | Get My BookSchedule a call | Shoot me an email