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Word of Mouth Marketing: Book Review

by Bill Brelsford | May 29, 2012 | Business Books, Professional Services Marketing

Andy Sernovitz’s Word of Mouth Marketing: How Smart Companies Get People Talking (Amazon link) is a practical, hands-on guide to building your business through word of mouth marketing. Word of mouth marketing isn’t something is difficult to do – you just need to 1)...

Referral Marketing – Managing Your Activities

by Bill Brelsford | Aug 25, 2009 | Marketing, Professional Services Marketing

Fellow Duct Tape Marketing Coach Joe Dager recently had a nice post about using the marketing hourglass to determine your marketing constraint. In his post, Joe discusses the importance of knowing your conversion rates and what they tell you about the effectiveness of...

Referral Partners – Do You Struggle to Reciprocate?

by Bill Brelsford | Aug 13, 2009 | Marketing, Professional Services Marketing

Creating alliances with strategic referral partners is a great tactic, particularly for professional service providers, to grow your business or practice. Some professionals struggle with building referral partnerships because, for a variety of reasons, they are not...

Inbound Marketing For Accountants, Lawyers, and other Professionals

by Bill Brelsford | Jul 28, 2009 | Marketing

I’m not a big fan of buzzwords, but I do like the term “inbound marketing”. I think it is a perfect description of how professional service providers should approach marketing. I don’t know if they coined the phrase, but I first heard the term inbound...

Why Referrals Work and the Other Stuff Doesn’t

by Bill Brelsford | Jun 25, 2009 | Marketing, Professional Services Marketing

Referrals and face-to-face meetings are the preferred tactics for marketing professional services. Most professionals will tell me that the "other marketing stuff" doesn't work, but if they can get in front of the right person, the usually close the...
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