Do You Track Your Return on Relationships?

Do You Track Your Return on Relationships?

When you think about marketing, you think about generating new leads, right? Generating new leads is an important part of any marketing system. But chasing new leads can be expensive. You often have to have an ad. That ad needs to be performing well. You have to send...
3 Rules for Making CRM Work For You

3 Rules for Making CRM Work For You

As basic as it sounds, one of the keys to success with Customer Relationship Management (CRM) software … is to use it. Crazy, right? I know it sounds that way, but I hear statements like this all the time from business owners and sales people: We have a CRM, but...